Wirral Partnership Homes appoints Sitehelpdesk.com to improve IT helpdesk …
TMC Net
Richard Taylor, technical support analyst at WPH, found sitehelpdesk.com whilst undertaking research as part of a helpdesk software replacement project, …

Bricks-and-mortar retailers cannot ignore…
Siliconrepublic.com
It enables order fulfilment, instructing drivers and delivery vans on where to bring goods and it also includes helpdesk software for helping customers. …

and more »

PRD Software and Specops Announce a Partnership to Deliver Self-Serve Windows …
PR Web (press release)
Forgotten passwords are a major cause for calls to the helpdesk. Implementing self-serve software to allow users to reset their own password saves time and …

and more »

SysAid IT Benchmark Survey Indicates Automating IT Helpdesk Processes As Top Trend
TMCnet
By Jai CS, TMCnet Contributor SysAid Technologies Ltd., a global provider of helpdesk software solutions and Customer Service Support software, has remarked …